Refund Policy for TextToSpeech.ai

Our commitment at TextToSpeech.ai is to provide our customers with the highest quality text-to-speech service. We understand, however, that there may be times when you are not completely satisfied with our service, and we are here to help. This refund policy outlines how we handle refund requests to ensure your satisfaction with our services.

Eligibility for a Refund

  • Time Frame: Refund requests must be made within 30 days of purchase.
  • Usage: Refunds are considered only for accounts with minimal usage, indicating that the service did not meet your needs.
  • Technical Issues: If you encounter a technical issue that we are unable to resolve, you may be eligible for a full refund.

Non-Refundable Circumstances

  • Excessive Use: Accounts with significant usage are not eligible for refunds, as this indicates the service was utilized as intended.
  • Change of Mind: We do not offer refunds for change of mind if the service has been used.
  • Subscription Renewals: We do not automatically refund subscription renewals. Please ensure you cancel your subscription before the renewal date if you do not wish to continue with our service.

How to Request a Refund

To request a refund, please contact our support team at [email protected] with the following information:

  • Your account email address
  • Order number or transaction details
  • A brief explanation of why you are requesting a refund

Our support team will review your request and respond within 5 business days with the next steps or to request additional information.

Processing Refunds

Refunds are processed back to the original payment method used for purchase. Please allow up to 10 business days for the refund to appear in your account, depending on your bank or credit card issuer.

Modifications to the Refund Policy

We reserve the right to modify this refund policy at any time. Any changes will be posted on our website and will be effective immediately upon posting.

At TextToSpeech.ai, your satisfaction is our priority. We strive to offer a transparent and fair refund policy. If you have any questions or concerns about our policy or your specific situation, please do not hesitate to contact us.